Optimisation of operations of wet vacuuming the carpets in Spotless services

The research topic, Optimisation of operations of wet vacuuming the carpets in Spotless cleaning services, was chosen by analysing problems in the operations of the organisation. Mixed methods involving survey and an interview, were used in the research. The survey was taken with thirty workers from the organisation, and the supervisor was interviewed. From the results, the findings are: • The machine is hard to pull and handle during the work • Time allotted to employees is insufficient to complete the work • Time allotment is a challenge for the supervisor • Safety & PPE measures needs to be increased Solutions for the problem faced by the organisation are: follow-up / refresher training programmes need to conducted: an upgrade to easy-to-use machines that will help the workers to do the work within the given time. If the organisation follows the recommendations it will help the company to optimise wet vacuuming service operations

Evaluating whether a change in organisational structure would improve its competitive advantage

The purpose of this research is to study and analyse the internal and external structure of Ultimate Clean ltd, where I do work. We have put concentration on background of the company in the starting. This information is followed by aim and scope of research, which shows that what is the research question and what is scope of our research. After that Literature review is elaborated under five main subheadings. These subheading gives us deep information about the literature of organisation structure, competitive advantage. After that, Organisational context with internal and external analyse of the company is given which highlight the strengths, weaknesses, threats and opportunities of the company. Some external factors like political, economic, social and legal, are also discussed in this report. Then some information is given for method of research that why we use it, where and when it is used. Some limitations are also discussed in this report of method. After this, result section comes. In this section, we discussed deeply about the answers of customers, employees and employer. We prepare a discussion of the result and conclude it wisely. In the end, some recommendations are also given to improve organisational structure of Ultimate Clean ltd. We suggest a new structure for the organisation to develop within company to have a good competitive advantage in market place. A big list of references is also given in the end of this report

What is the sustained competitive advantage of Desi Indian Kitchen multi cuisine dine-in and takeaways

Desi Indian Kitchen Multi Cuisine Takeaways and Dine-in (Dine-in and Takeaways) is a restaurant established at the beginning of January 2018 in Tauranga. The restaurant provides different delicious Indian dishes. The aim of the research is to identify the sustained competitive advantage of Desi Indian Kitchen Multi Cuisine Dine-in and takeaways (Takeaways and dine-in). .In the literature review, I have described Porter’s generic strategy as this applies to most efficient strategies of the corporate world, and describes the facts on which a company may achieve a permanent position in its environment. and how an organisation can pursue competitive advantages across its chosen market. I completed primary research by interview and client survey. I found that 80% of clients says Desi is indifferent, so in that manner there is no competitive advantage. Interviews with the employee made it clear that their main strength is menu and delivering to the client value for money. 92% of clients come to Desi a second time because they get value for money. 66% of clients come the first time because of recommendation by friends. The interview with the employee made it clear that Desi has a good reputation and a fixed number of clients As the result is mixed, based on current information, more information is needed to get clear answers. An interview sample of at least 30 employees is needed. Interview questions will be based on mission, vision and SWOT analysis and how they correlate with the company and the individual employee. Observation was undertaken to understand the strength and weaknesses of competitors. A high number of client orders come from online. There are three services: dine in, take-away and delivery

How to increase the operational efficiency on dry vacuuming service in Spotless cleaning Hamilton?

This research is based on Spotless private limited company. The organisation has various services within it, but this research is concentrated on its cleaning service, to increase the operational efficiency of dry vacuuming by surveying thirty workers regarding organisation, and interviewing the supervisor. This involves both quantitative and qualitative research so is a mixed method. The results gave a new perspective to the research. Initially the research started with one problem and ended up dealing with three problems. The research findings are that there is a need • to increase the power and decrease the weight of vacuum machines. • to give regular follow up training for workers • to increase the number of permanent workers The recommendation to the company to increase operational efficiency on their dry vacuuming service are: first step, to give training to the employees. Second step, to buy new vacuum machines, which have good power and weigh less. Third step, the company should start recruiting new permanent workers. By doing all the steps the company can out-shine its competitors, and increase the operational efficiency in dry vacuuming services

Generic business strategy - Now and Then

New Zealand is a beautiful country which is built on the shores of the sea. It is divided into two islands and people from different continents like Asia, Europe and America come to New Zealand to enjoy scenic locations and the natural beauty of the landscapes. They plan their holidays in different locations of the country and like to wander and check out the places in short span of time. Backpacker accommodation is the best choice of stay, as it is economical and easily accessible. Backpacker Central Hamilton (BCH) is one of them. Making profit is the main motive of every profit-organization. So, every organization has some strategies to be at the top of the game by increasing their revenues and growth of the business. The attempt here in this report is to know about the generic business strategies of the BCH- What strategies they have been using in the past, what they are using now and what they will use in future to elevate their profit and stabilize business growth. This research explains Porter’s generic business strategies, Competitive advantage. It shows the difference between Backpackers and Backpacker Accommodation. Many people have a biased opinion about the Backpacker and in this research, an attempt is made to understand the operational and executional strategies of backpackers mainly BCH. In this project, the data is collected through a structured questionnaire completed by customers as well as employees of BCH. The data is also collected by interviewing the manager at the premises. Three employees filled the employee questionnaire and twenty-six customers filled the questionnaire. The data is thoroughly analysed. The study findings revealed that BCH is using differentiation strategy to beat their competitors and to heighten their profits. The employee survey demonstrates the changes they made to their organizations, these are favourable for the business. The suggestions and recommendations for business success and prosperity are also mentioned at the end of the report by investigating, evaluating and analysing all the data. These suggestions and recommendations can help the business to increase or maintain a stable profit in the market

How to increase the sales revenue using focus differentiation strategy

The Liquor Retail industry in New Zealand is highly fragmented and controlled by strict government rules and regulations. With the growing competition and challenges, the retailers are facing problems in retaining customers and their loyalty. From my 3 years work experience at Thirsty Liquor Raglan, I came to a conclusion that cost leader is very hard to improve the sales revenue. But the chances of growth in sales revenue with Differentiation strategy are more. Thus, the study examined the various methods by which Porter Differentiation strategy can be applied to a Liquor store to increase the sales revenue. The business external and internal environment has been analysed using SWOT (Strength, Weakness, Opportunities and Threats) and PESTLE (Political, Economic, Social, Technical and Legal tools. The social context of the business is explaining the direct, indirect and replacement competitors. The literature review covers primary research on the following topics such as Porters three generic strategies, sales revenue methods, challenges in liquor business and case study of previous similar project. The porter generic theory explained that how and why differentiation is linked to retail business. The sales revenue covers methods to calculate revenue from sales, and explains the major circumstances in a liquor business. In case study similar survey and results related to report has been discussed. Several methods like Interviews, surveys and observations are carried over as secondary research platforms. The results and key finding then aligned with primary research. The key findings from research are discussed in the report. According to the key findings and research through interviews of business expert –owner and National manager, observations of competitors and customer survey the sales of the Raglan liquor store can be improved with some of the unique features like Store layout, better deals, expansion of store, supplier support, active social media and buying an another liquor store

Whether current differentiation strategy is meeting customers’ needs

The purpose of this research project is to study and analyse that how Countdown Cambridge’s business strategies are fulfilling the customers’ requirements. Having a wide range of products variety and gluten free items as well are the crucial elements to increase the productivity and sales too. The aim of the research is “Whether Countdown Cambridge’s edge is sustaining its competitive position”. A distinct research has been carried out to understand the current situation, SWOT analyses, competition and promotions. For business growth, research plays a significant role. The purpose of Strengths, Weaknesses, Opportunities and Threats put prospective impact on the success of Countdown. When problems or crisis, find out the Countdown’s main motive is to ascertain the best conventional method that is necessary to be practised in store for enhancing the customer base. Key findings suggested that customers visit more because of promotions and products variety. Results indicate that customers are very happy to shop in Countdown due to friendly environment and the best customer services as well. But few customers want some changes or improvemnets in store. If Coundown resolves customers’ issues as earlier as possible, it’ll increases the customers’ faith and customer retention also. These are the best recommendations to be taken into account to improve the drawback and overall productivity

Increasing customers

The purpose of this research is to increase customers. To investigate the reasons for the lack of customers, surveys from consumers, interviews from an organisation owner and observation of competitors to understand the situation were carried out. Customer expectation, the satisfaction of customers, reputation, trust and keeping commitment are studied variables. How to increase customer acquisition and getting clarity in work will be done by undertaking this research. Successful ways of getting more customers include improving the reputation of the organisation, improving the satisfaction of customers and building trust in consumers

Strategic planning for small businesses

Enterprise strategic planning plays an important role and value in the sustainable and healthy development of enterprises, and it is a complex system engineering in the formulation and implementation of enterprise strategic planning. Since this small business does not have a fully mature strategic plan, it should be able to formulate a strategic plan more quickly by starting the strategic planning process now, thereby enhancing its chances of long-term success in its current Hamilton CBD position. To collect this lack of information, the researchers used a hybrid approach of interviewing business owners, employees, and customers. The data collected through interviews and surveys will be integrated into elevator pitch, SWOT, target market, industry analysis, competitive analysis and advantage, and marketing plan, which information should be included in a strategic plan. The conclusions refer to the 13 important factors that must be included in a strategic plan. Discussing what information has been collected, and what has not been collected, will be recommended and analyzed to illustrate these parts

Feasibility Study of a new liquor store in Hamilton, New Zealand

The main objective of the study is to determine the feasibility of opening a new liquor store in one of three potential locations in Hamilton city. The study will primarily look at the literature review with respect to any one of three-liquor store feasibility studies. It will follow the four analysis processes proposed by the literature to conduct the feasibility study of the three potential liquor stores locations. Financial analysis, Market analysis, organizational or technical analysis, and competition analysis which are made through a literature review and finally, the results of the analysis are determined through primary research and the literature review. Main consideration is given to the competition in the respective areas because they need to be examined. Theoretical knowledge and personal observance is correlated to find a viable solution for the business set up. In the findings, it has been conclude that five cross road location is the best to set up a new business based on analysis and research. There are some areas where researcher needs to focus are covered under recommendations